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The Service Provisioning module provides for automated service provisioning and deprovisioning on multiple switching platforms. All connections are through secure switch access and extensive logging and report capability are in place to maintain an accurate record of service provisioning and deprovsioning activity.

  • Interfaces with one or more switching platforms including:
    • Wireline
    • Wireless
    • Data
    • Video
  • Provides restricted access of SOMS initiated requests to switching and provisioning platforms using security functions built into SOMS
  • Logs provisioning transaction activity
  • Queues and processes SOMS initiated transactions (first in, first out)
  • Automatically closes orders worked by the Service Provisioning Module and routes orders not workable by the Service Provisioning Platform to be manually provisioned.
  • Processes Temporary Denial of Service (TDS) for non-paying subscribers across all product lines
  • Processes reconnection of service for TDS accounts upon receipt of payment
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